DESCRIPTION

We are a collaborative network infrastructure group within Global Network Delivery dedicated to expanding and optimizing our technological capabilities. Our team values precision, innovation, and proactive partnership. We work together to develop scalable solutions that support our organization's growth, and we're committed to creating an environment where you can develop your skills and advance your career. You'll collaborate closely with network engineers, technical project managers, and stakeholders across the organization to deliver infrastructure solutions that matter.

You'll drive the complete lifecycle of network infrastructure projects—from planning through execution—solving complex connectivity challenges that keep our global operations running smoothly. In this role, you'll collaborate across teams to design, validate, and deploy network solutions at scale, ensuring our infrastructure supports continued growth and innovation.

Key job responsibilities
Manage project lifecycles for network infrastructure initiatives including late binding, recabling, network scaling, and expansion projects from planning through completion
Configure and troubleshoot network hardware, fiber optic connectivity, cabling infrastructure, and routing issues across diverse data center environments
Collaborate with cross-functional teams to conduct resource assessments, coordinate vendor execution, and resolve project roadblocks
Develop and maintain documentation including cut sheets, labels, change management procedures, and operational guidelines to support project execution and knowledge sharing
Coordinate hardware deployments and upgrades while ensuring compliance with safety protocols and change management procedures

A day in the life
Your focus will be on managing network infrastructure projects that span late binding, recabling, network scaling, and expansion initiatives. You'll spend your time configuring fiber optic connectivity, coordinating hardware deployments across data centers, and troubleshooting interconnectivity issues to keep projects on track. Throughout your day, you'll work with change management systems and ticketing platforms, collaborate with network engineering teams and vendors, and participate in planning sessions to remove roadblocks. You'll validate technical documentation, oversee equipment installations, and engage in cross-functional problem-solving to ensure successful project delivery.

About the team
Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

BASIC QUALIFICATIONS

• 2+ years of Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations, or Technical Project Management experience
• Bachelor's degree in Information Technology, Computer Science, or a related field
• 2+ years of computer layer 1/2 networking (including troubleshooting and repair) experience
• 2+ years of network cabling, fiber optics, and test equipment including VFL, power meter, and OTDR experience
• Speak, write, and read fluently in English at C1 level or above

PREFERRED QUALIFICATIONS

• Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
• Experience managing work and priorities through a ticketing system
• Experience with cabling infrastructure best practices and methodologies
• Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.